Your IT, monitored and maintained under a clear SLA.
Proactive monitoring, patching, backup and maintenance of your network, servers and devices, with agreed response times and monthly reporting.
Instead of calling us when something breaks, we watch your systems continuously and fix problems before your staff notice them. You get one fixed service, clear response times and a monthly report on what we did and what needs attention.
What you receive
- Service level agreement
- Onboarding audit of your estate
- Monitoring dashboards
- Monthly service report
What we do
24/7 monitoring
Network devices, servers, links and backups watched around the clock, with alerts to our team.
Patch & update management
Operating systems and applications kept current on a controlled schedule.
Backup management
Daily backup checks and regular test restores.
Configuration automation
Repeatable, versioned changes across your network devices.
Service reporting
Monthly reports on availability, incidents, changes and recommendations.
Technologies we deploy
We select and configure the platform that fits your environment and budget.
- Monitoring
- SolarWindsManageEngine OpManager
- Endpoint management
- Microsoft IntuneManageEngine Endpoint Central
- Automation
- Ansible
- Vulnerability scanning
- Tenable
- Backup
- Veeam
How we work with you
- 01
Assess
We survey your sites and systems and document their real current state.
- 02
Design
A costed architecture and plan that your management and auditors can sign off.
- 03
Deliver
Our engineers install, configure and test against the agreed design.
- 04
Operate
We monitor and support it under an agreed SLA, with regular reporting.
Planning a new site, a migration or an audit?
Talk to one of our engineers. We'll tell you honestly what it will take.